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Due to the handmade, individual nature of our items delivery is normally 14 days from the day we receive your order. Sometimes for the more bespoke items (Create-A-Bag options) this may be longer but we will always keep you informed on the progress of your bag/s and confirm a despatch date as soon as we can.

We know also that sometimes birthdays or special occasions may mean deadlines need to be tighter and always do our utmost to meet special requests or notify you if we can’t. You may either Contact Us prior to ordering, or use the Messages box at checkout to let us know what you need.


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